1. What is Fletcher Oakmont?
We provide fractional, strategic HR leadership for care companies and franchises. We help you build compliant, scalable people operations without hiring a full-time People Director.

2. What industries do you work with?
Primarily healthcare, social care, and education, but we also support tech, local government, and fast-growth scale-ups.

3. What packages do you offer?

• Foundations – Essential HR tools, policies, and guides to stay compliant

• Essentials – Foundations plus light-touch expert HR advice

• Momentum – Essentials plus hands-on support for complex people and culture challenges

• Partner – Full strategic HR leadership tailored to your business, for ongoing partnership and complex change management

4. What is the People Readiness Index™?
A 30-question assessment designed for care providers that evaluates your HR, compliance, processes, and culture. It highlights strengths, gaps, and provides prioritised actions to strengthen inspection readiness.

5. Who should take the People Readiness Index™?
Any care service or franchise wanting clarity on people risk, pre-inspection readiness, or a practical roadmap to safer, stronger teams.

6. How long does the assessment take?
Approximately 15 minutes to complete the 30-question self-assessment. The report is prepared with expert interpretation in about a week.

7. What does the report include?

• Weighted People Readiness score

• Insights into leadership, culture, and compliance

• Clear, prioritised recommendations

• Practical actions to mitigate inspection risks

8. How does the People Readiness Index™ integrate with your packages?
Available as a complimentary add-on for Momentum and Partner packages (for a limited number of services). It can also be used independently as an integrated tool to support inspection readiness and strengthen people practices.

9. Can you help with specific HR challenges?
Yes. We provide fixed-price projects for time-bound challenges like restructures, senior hire support, or compliance audits.

10. How do I get started?
Book a free 30-minute consultation via our website or email michael@fletcheroakmont.co.uk.