The Challenge You’re Facing

Your care service or franchise is growing fast. Teams are expanding, and operational demands are increasing.

But your people function isn’t keeping pace. You might be facing:

  • HR processes that worked for a small team but break as you scale

  • Compliance and inspection risks you didn’t anticipate

  • Performance or culture issues that slow down growth

  • Leadership capability gaps that impact decision-making

You need strategic HR support — but a full-time People Director isn’t practical.

That’s where Fletcher Oakmont helps

We partner with care franchises and services to build compliant, scalable people operations, prepare for inspections, and create People strategies that support growth and operational success.

About

Fletcher Oakmont

Fletcher Oakmont was founded to solve a challenge many ambitious businesses face: you need strategic HR leadership, but hiring a full-time People Director isn’t always practical.

Care companies, franchises and growing organisations often navigate complex people challenges — compliance, culture, performance, restructuring and employee relations — without the infrastructure or in-house expertise to manage them confidently. That’s where we come in. We provide hands-on consultancy and strategic HR support, helping you build the people foundations to scale, stay inspection-ready, and prepare for growth.

We’ve also built a simple diagnostics pathway — from the free People Risk Calculator, to the People Readiness Signal™ (PRS), through to the People Readiness Index™ (PRI) — to give leaders clarity fast and a clear route to deeper evidence when needed.

Areas Covered

Fletcher Oakmont partners with businesses across the South West, supporting ambitious organisations in locations such as Bristol, Bath, Exeter, Plymouth, Torbay, Gloucester, Cheltenham, Bournemouth, and Poole. We also work with companies in smaller towns including Newton Abbot, Frome, Yeovil, Weston-super-Mare, Taunton, Penzance, and across Devon, Cornwall, Somerset, Dorset, Gloucestershire, and Wiltshire.

While our focus is on the South West, we provide national support for businesses across England, Wales, and the wider UK, helping organisations build scalable people operations, stay inspection-ready, and implement robust HR and people strategies tailored to their growth stage.

Partnerships & Ecosystems

Proud to have worked with organisations across the UK

Allpoints Fibre logo on a light blue background
The Oakleaf Group logo with a green oak leaf graphic and green text
Bluebird Care logo in blue text on a white background
Logo of Oxfordshire County Council featuring a crest and text
Logo of The Intermediary Cooperative with colorful speech bubbles and black text
The word "inspire" in blue text with radiating blue lines on a white background.
CareTech logo featuring a stylized hand and wave design
Smartbox logo with the word 'Smartbox' and a blue underline.
Text logo that reads 'by the bridge' with 'with Cambian' underneath.
Logo with a purple stylized human figure next to the word 'Cambian' in purple text.
Virginia Trains logo with stylized red and black swoosh
ACAD logo with stylized silhouettes of a man and woman in a circle
Logo for Cuckoo with a yellow background, showing a stylized cuckoo clock icon above the word 'cuckoo' in black font.
Stagecoach logo with blue, green, yellow, and teal colors.
Logo of Prestwood Care Services
Logo for The Dove Project featuring a tree with green foliage and two human figures underneath.
Logo for TLC Wales Fostering, with colorful letters and the tagline in orange.
Logo for Selborne Care with colored text and rainbow graphic
Green Fields logo with the tagline 'Pathway to a brighter future' in yellow and white text.
CareTech Foundation logo with a stylized dove symbol and blue-green text
Logo for Park Foster Care featuring a green tree with multicolored handprints as leaves
Text saying 'TECH SOUTH WEST' in blue and black letters.

What People Are Saying.

  • A smiling man with glasses, a striped shirt, and a neatly groomed beard and hair standing against a yellow background.

    “I had the privilege of having Mike as part of my leadership team during a critical phase of our transformation journey. His strategic foresight, understanding of organisational dynamics, and unwavering commitment to building a high-performance culture were instrumental during a tricky period of time.”

    Dan Burleigh, Chief People Officer, Cuckoo

  • Close-up of a smiling young woman with brown hair and blue eyes, wearing a black top.

    “Partnering with Michael through major transformation projects at CareTech showed what calm, focused leadership really looks like. In times of rapid change and uncertainty, he brought clarity and direction that kept the team aligned and on track to deliver.”

    Shilleen Freeth, Head of HR, CareTech

  • Young woman with long blonde hair, smiling, wearing a black sleeveless top and a delicate necklace, against a yellow background.

    "Mike’s leadership is empowering and supportive. He gives the team ownership to get things done while being there to guide and back us up when needed. His approach fosters accountability, confidence, and consistently brings out the best in people."

    Emily Lewis-Clarke, People Business Partner, Cuckoo

  • A smiling woman with shoulder-length reddish-brown hair, wearing a patterned top, in an outdoor setting with furniture and umbrellas in the background.

    “Michael knows how to get the best out of people. He builds trust quickly, creates clarity around what matters, and empowers teams to deliver exceptional results. His leadership brings the right balance of challenge and support - driving high performance while keeping people genuinely engaged and motivated”

    Claire Ronan, Head of HR Shared Services, Cambian

  • Close-up of a man with glasses, light brown hair, and fair skin inside a room with natural light and a clock in the background.

    "In my experience many HR leaders can become focused on process, but Michael is different – he builds trust through genuine collaboration and focuses on supporting leaders so their people can deliver the organisation’s goals. His approach creates confidence, alignment, and real results."

    Michael Crutchley, Chief Executive, Brendon Care

  • Black and white photo of a man with short dark hair, wearing a white shirt with a tie and dark vest, looking slightly to the side.

    I have had the pleasure of working with Michael on a high-pressure project with tight deadlines and demanding clients and colleagues. Michael has excellent interpersonal skills and is always highly professional, committed to delivering high quality outputs in challenging environments.

    G. P. Goodall, East Coast Rail Franchise Bid Team

  • A woman with long red hair, blue eyes, and light makeup looking at the camera in front of a plain light-colored wall.

    Michael offers a top class service. His knowledge across the HR sector is second to none. He also brings a sense of calmness & clarity in uncertain times. If you are just starting out or an established business, Michael will add value to everything you aim to achieve, I cannot recommend his services highly enough.

    S Fern, Children’s Residential Consultant

  • "I’ve had the pleasure of working closely with this Michael and can confidently say he brings a rare combination of patience, approachability, and strategic insight to his role. He consistently listens with genuine intent, making people feel heard and respected, while also remaining highly astute to the needs of both operations and the people who drive them."

    Simon Millward, Strategic HR Leader

  • "I’ve had the absolute pleasure of working with Mike in the past. He was an asset to the HR team. He was knowledgeable, professional, & consistently handled situations with fairness & discretion. His ability to support both employees and the business made a real difference, & he was someone you could always rely on to get things done well!"

    Carla Loft, Founder, Breeze Virtual Assistance

  • "I was very fortunate to have worked closely with Michael within a large HR team in a complex organisation, and under his direct leadership on HR related projects. Throughout our time working together he has consistently demonstrated professionalism, reliability, strategic leadership and a strong collaborative approach."

    Carrie Azam, Talent Acquisition Specialist

  • "Michael Fletcher is first rate! We have worked closely together previously, for over a year and his leadership, coaching and people skills are well honed, with his expertise second to none. I can't recommend him highly enough."

    Zoe Clarke, EA

  • "Michael is a pleasure to work with — calm, approachable and genuinely people-focused. He brings strong HR expertise, particularly within the care sector, and offers thoughtful, practical support that adds real value. Highly professional and dependable, I would confidently recommend him."

    Vicci Elworthy, Head of Residential Care, Five Rivers

  • "Michael is an experienced HR professional who brings a measured approach to his work. He is calm, considered and reliable, particularly in complex situations, and listens carefully to understand the context before offering clear, balanced advice."

    Petra Meinlova, Marketing & Communications Director

“You don't need a full-time People Director. You need the right HR thinking at the right time.”